OUR SERVICE GUARANTEE & REFUND POLICY

Your satisfaction is important to us.

Due to the nature of salon services,

ALL COMPLETED SERVICES ARE NON-REFUNDABLE.

If you are not satisfied with your service, please let us know before leaving the salon so we have an opportunity to address your concerns.

For issues such as chipping, lifting, or breakage, please contact us within 5 days of your original service. We will be happy to evaluate the issue and, when appropriate, provide a complimentary repair or adjustment.

Refunds will not be issued for change of mind, color/design preference, or completed services.

Thank you for your understanding and for choosing Nailology Lounge.

— Nailology Management